Notes
Short notes on form changes and payment timings.
This page is a low-frequency changelog. Real notes from the team only — nothing is published just to fill the page. If a month goes by without any change worth mentioning, no note appears for that month.
Payment timing
Bank-side settlement window
Top-ups are normally credited to the toll account within a few minutes. During peak commuting hours in Dubai the bank-side settlement can extend up to one business hour. The wait does not change the order amount or the receipt.
Form
Plate code is now optional for unsupported categories
For vehicle categories that do not use a plate code (for example Public Transport, Heavy Vehicle, Government), the plate code field is now disabled and is no longer required. The hint under each field reads «Required only when applicable».
Balance check
Service fee is fixed
The optional balance check is a flat 1.50 AED, regardless of the balance returned. The fee is not deducted from the toll account; it is charged to the card used at payment.
Languages
Arabic version is fully translated
Every page on the site has a parallel Arabic version with mirrored layout. The language switcher is in the header on every page.