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Notes

Short notes on form changes and payment timings.

This page is a low-frequency changelog. Real notes from the team only — nothing is published just to fill the page. If a month goes by without any change worth mentioning, no note appears for that month.

Payment timing

Bank-side settlement window

Top-ups are normally credited to the toll account within a few minutes. During peak commuting hours in Dubai the bank-side settlement can extend up to one business hour. The wait does not change the order amount or the receipt.

Form

Plate code is now optional for unsupported categories

For vehicle categories that do not use a plate code (for example Public Transport, Heavy Vehicle, Government), the plate code field is now disabled and is no longer required. The hint under each field reads «Required only when applicable».

Balance check

Service fee is fixed

The optional balance check is a flat 1.50 AED, regardless of the balance returned. The fee is not deducted from the toll account; it is charged to the card used at payment.

Languages

Arabic version is fully translated

Every page on the site has a parallel Arabic version with mirrored layout. The language switcher is in the header on every page.

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